Returns & Exchanges
At EmpireKits, we want you to be fully satisfied with your sports gear, which is why we offer a 30-day return policy on all unworn items with original tags. Whether it is a sizing issue or a change of heart, we are committed to making your exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the items in their original packaging, ensuring all tags are attached and the kit is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your new exchange kit within 3-5 business days.